Frequently Asked Questions

Most septic tanks should be pumped every 3 to 5 years to prevent backups and system damage. The frequency depends on household size, water usage, and whether it's a commercial or residential property. At Sundance Septic, we customize maintenance schedules based on your specific usage patterns.

Hydro jetting uses high-pressure water to completely clear debris, grease, sludge, roots, and buildup from pipes and sewer lines. It's especially effective for restaurant drains, stubborn residential clogs, and preventative maintenance. This service is one of the most requested solutions in Gillette and Buffalo for commercial facilities.

Common signs include foul odors around the yard, wet or soggy spots over the drainfield, sewage surfacing on the ground, or slow drains throughout the home. A saturated or blocked drainfield requires professional cleaning, repair, or component replacement. At Sundance Septic, we restore existing drainfields using jetting and repair techniques.

Yes, emergency septic pumping is available 24/7 for overflows, backups, and system failures. Fast response prevents further damage and restores system function quickly. Sundance Septic responds to emergency calls throughout Northeast Wyoming, including remote ranch properties and commercial facilities.

A full septic cleaning includes locating the tank, digging out buried access if needed, pumping all solids and liquids, and inspecting the tank condition. We also check baffles, lids, and other components for wear or damage. Riser or lid upgrades can be installed during the same visit.

Hydro jetting uses pressurized water to completely remove buildup from pipe walls, while snaking only punches a hole through the blockage. This makes hydro jetting ideal for grease, roots, sludge, and recurring clogs. It's a longer-lasting solution, especially for commercial properties with frequent drain issues.

Waiting too long between pumpings is the most common mistake, leading to tank overflow, drainfield saturation, and costly repairs. Regular maintenance every 3 to 5 years keeps systems running efficiently. At Sundance Septic, we offer scheduled reminders and customizable maintenance plans to help clients stay on track.

Yes, a septic inspection is essential before selling any rural property in Wyoming. The inspection includes tank and drainfield evaluation, scoping when needed, and documentation for real estate transactions. Sundance Septic works directly with buyers, sellers, and agents to ensure smooth property transfers.

A riser brings the septic tank access point to ground level, eliminating the need to dig each time the tank is pumped or serviced. Risers improve safety, save time, and reduce labor costs during maintenance. Installing a riser is one of the most popular upgrades we perform.

Cold temperatures can slow bacterial activity in the tank and increase the risk of frozen pipes or drainfield lines, especially in rural areas. Keeping the system properly maintained and avoiding excessive water during winter helps prevent issues. Regular pumping and insulation around access points are key preventative steps in Sundance and surrounding areas.

High water usage, grease buildup, frequent flushing of non-biodegradable materials, and infrequent pumping are common causes. Restaurants, hotels, and industrial facilities often experience clogs from heavy use. At Sundance Septic, we provide commercial-focused hydro jetting, scheduled maintenance, and emergency response to prevent downtime.

Yes, many drainfields can be restored through cleaning, jetting lateral lines, and repairing broken or blocked sections. Replacement is only needed when the field is completely failed or saturated beyond repair. Sundance Septic uses advanced equipment to diagnose and repair drainfield issues before recommending full replacement.